Aniek Kempeneers: DCODE LAB First Graduate!

Consent practices and disclosure interactions in the context of digital platforms.

Digital platforms rely heavily on harvesting end-users’ data to provide them with personalised content. Or do they? On one hand, end-users start to gain knowledge on how their data is being used to predict their behaviours, hook them on the content, and influence their worldviews. Consequentially, they are concerned about not knowing what they reveal, for what purpose, and to whom. On the other hand, digital platform organisations need data to sustain their business models. This data is of great value for their partners, who acquire it for scopes that too often go beyond the control of both the end-users and organisations. While end-users are unable to practice their digital right to privacy and consent, organisations lack incentives or tools to safeguard both their interests and their users’.

Through empirical design research, this graduation thesis defines a future vision desired by end-users and organisations, by identifying the frictions that hinder its achievement and the value similarities and tensions to be considered for obtaining effective and meaningful consent practices and disclosure interactions. The resulting design directions were applied to the real-life design case of Flickr. A new consent journey was created that balances the privacy considerations from end-users and the interests from the platform and its partners in creating image datasets for AI training purposes.

Aniek’s Thesis can be found here.

Aniek’s graduation project was supervised by Elisa Giaccardi, Lianne Simonse and Heather Wiltse, and was conducted in collaboration with Open Future Foundation.

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